Is your home feeling a little draughty? Are the windows starting to show their age, or is your front door no longer making the right first impression? Replacing windows and doors might seem like a big task, but with our trusted step-by-step process, it’s more straightforward than many homeowners think.
With over 40 years of experience serving the Highlands and Islands, we have built a reputation for helping customers make informed, confident choices. Based in Bower, Caithness, and Inverness, we specialise in sustainable timber-frame kit homes, bespoke windows, and durable doors — all manufactured in-house here in the north of Scotland.
Step 1: Making the First Move
Everything starts with a simple phone call, email, or visit to one of our showrooms. Whether you’re in Inverness, Bower, or browsing from the comfort of your own home, you’ll find a knowledgeable team ready to assist. Looking for design inspiration? We also offer interactive online tools to help you visualise different styles and finishes.
Step 2: A Personalised Quotation
Once we understand your needs, we’ll arrange a free, no-obligation consultation. Our experienced surveyor will visit your property to take precise measurements and discuss the various options — materials, glazing styles, finishes, and more. A clear, itemised quotation will follow, ensuring total transparency with no hidden costs.
Step 3: Expert Survey & Design
When you’re ready to go ahead, we’ll schedule a technical survey to finalise every detail. This information is then passed to our skilled manufacturing team, ensuring a seamless transition from design to production
Step 4: Manufactured in the Highlands
Unlike many suppliers, we manufacture our products locally. Every window and door is made to measure in our Caithness facility, using timber, uPVC, or composite materials. This not only guarantees exceptional quality but also allows for faster lead times.
Step 5: Professional Installation
Our team of trusted installers works efficiently and respectfully in your home. Most installations are completed in just one to two days, with minimal disruption. We tidy up as we go, leaving behind beautifully fitted windows and doors — along with the reassurance of a comprehensive guarantee.
Whether it’s a single door replacement or a full home upgrade, our customer-first approach ensures the entire process is simple, transparent, and stress-free.
To find out more about ‘how it works’, visit norscot.co.uk or drop by one of our showrooms to experience the difference first-hand.
Inverness: 01463 224040 Caithness: 01955 641303
info@norscot.co.uk
