Why we do what we do

– View our Mission, Vision and Core Values –

Here we share the guiding principles and aspirations that drive our commitment to excellence and innovation.

Mission

“To provide exceptional quality products and innovative designs at competitive prices, backed by excellent customer service.”

Vision

Our vision is to manufacture sustainable, accessible, and affordable products that enhance people’s lives and benefit our community, all while prioritising our customers through a commitment to teamwork, innovation, and quality.

Our Core Values

At Norscot, our core values form the foundation of everything we do, guiding our actions and decisions as we strive to deliver excellence in all aspects of our business.

Together, these values define who we are and how we operate, ensuring that Norscot remains a trusted partner for our customers, suppliers and local community.

Click on the icons below to find out more about our Core Values and what they meant to us.

Being ‘customer-focused’ means we prioritise our customers’ needs by putting ourselves in their shoes. We maintain open communication channels to manage expectations and provide clear, consistent updates. Throughout their project, we use clear methods of communication, guiding and supporting them every step of the way.

Passion fuels everything we do. It’s about caring deeply about our work, taking proactive steps both independently and as a team, and consistently going above and beyond expectations. We genuinely care about delivering exceptional results and strive to support our customers’ projects in the best way possible.

Consistency means having robust processes that ensure quality and efficiency from the outset. We integrate a positive safety culture at all business levels, embedding health and safety into everything we do. Our commitment to consistency drives us to actively improve our processes.

We foster a culture of diversity and inclusion by promoting team interaction and collaboration; recognising that diverse perspectives lead to improved outcomes and help us reach our goals more effectively. We ensure every staff member feels integral to Team Norscot and extend the same respect and treatment to our diverse customer base.

Customer-Focused

Being 'customer-focused' means we prioritise our customers’ needs by putting ourselves in their shoes.

We maintain open communication channels to manage expectations and provide clear, consistent updates.

Throughout their project, we use clear methods of communication, guiding and supporting them every step of the way.

Passion

Passion fuels everything we do. It's about caring deeply about our work, taking proactive steps both independently and as a team, and consistently going above and beyond expectations.

We genuinely care about delivering exceptional results and strive to support our customers' projects in the best way possible.

Consistency

Consistency means having robust processes that ensure quality and efficiency from the outset.

We integrate a positive safety culture at all business levels, embedding health and safety into everything we do. Our commitment to consistency drives us to actively improve our processes.

Diversity & Inclusivity

We foster a culture of diversity and inclusion by promoting team interaction and collaboration; recognising that diverse perspectives lead to improved outcomes and help us reach our goals more effectively.

We ensure every staff member feels integral to Team Norscot and extend the same respect and treatment to our diverse customer base.

    Your Title (optional)

    Your Name & Last Name

    Your Postcode

    Your House Number (optional)

    Your Telephone Number

    Your Email

    Marketing Opt-In Method

    How did you hear about us?

    What product are you enquiring about?

    Your Message

    GDPR Agreement

    I consent to having this website store my submitted information so they can respond to my inquiry.