As we gear up for our first show of the year on 22nd March at Thainstone Exchange, Inverurie, we sat down for a quick Q&A session with Keir and Amy, who will be attending the show.
Amy says what she enjoys most about her role is helping her customers with their projects from start to finish. Keir finds it incredibly satisfying to see clients getting underway with their new builds and creating their dream homes.
Keir is excited to connect with new people and help guide them towards making their dream home a reality. This will be Amy’s first time attending a show, and she’s eager to meet visitors and showcase everything Norscot has to offer.
Keep reading to find out more about what awaits you at our stand.
Q: How can attendees benefit from visiting our stand at the show?
Amy: Visiting our stand is a fantastic opportunity to gain valuable information and insights into designing and building your home. We’ll help you understand how to begin the process, what’s involved, and what steps to take next, making your journey smoother and more informed.
Keir: One of the biggest benefits of attending the show is the chance to meet us face-to-face. This personal interaction allows customers to feel more comfortable with the people they’re investing in while also gathering a great amount of useful information to support their project.
Q: What makes our products and services unique compared to other exhibitors at the show?
Amy: One of the key things that sets us apart is that we manufacture our uPVC and timber products in our own workshop in Caithness. This allows us to ensure that everything we produce meets the highest standards of quality. Additionally, we don’t just supply products—we include the planning and building warrant process in our services, helping to make the entire journey as smooth and stress-free as possible.
Keir: Our products are designed with durability in mind, making them stand out from the rest. They are engineered to withstand harsh weather conditions, ensuring they perform well even in the most remote locations in the UK, where reliability is essential.
Q: How Does Our Approach to Customer Service and Support Set Us Apart in the Self-Build Industry?
Amy: We believe that great customer service starts with clear communication and expert guidance. Every day, we strive to ensure that all of our customers’ questions are answered thoroughly, providing the advice they need to make informed decisions about their self-build projects.
Keir: With over 40 years of experience in the industry, we have built a wealth of knowledge that allows us to offer tailored advice on the best products and designs for each unique project. Our expertise helps clients navigate the self-build process with confidence, ensuring they get the right solutions for their needs.
Q: Can You Share Success Stories or Positive Feedback from Past Customers Who Have Worked with Us on Their Self-Build Projects?
Mr and Mrs Marsh worked with us to create their stunning self-build holiday let in the Scottish Highlands. They praised our high-quality products, expert guidance, and seamless customer service, which helped bring their vision to life. The couple appreciated how we supported them throughout the process, ensuring everything met their needs.
To delve deeper into this project and discover how Norscot turned their vision into reality, you can explore the details here: Self Build Holiday Let Project.
Their successful project stands as a testament to how we help self-builders achieve their dream with confidence.
If you’re considering your self-build project and have your drawings ready or simply want to book an appointment to speak to us. Simply contact us in advance at info@norscot.co.uk or call 01955 641305.